If your IT need isn't covered by one of our named services, that doesn't mean we can't help. We've been solving business technology problems for over 20 years — if it involves technology, we can work with it.
Here are some of the broader areas where we help businesses beyond our core service list:
Need new computers, laptops, tablets, or peripherals for your team? We advise on the right hardware, source it at competitive prices, and set everything up ready to use — configured to your network, software, and business needs.
Network printer setup, scanner configuration, multi-function device installation, and troubleshooting. We handle the hardware that the big support desks often overlook, and make sure everything talks to everything else.
Domain-based email, Microsoft 365 mailbox configuration, email migration from old providers, spam filtering, shared mailboxes, distribution lists, and email security. We get your team communicating professionally and securely.
On-premise file servers, NAS devices, and hybrid cloud storage configurations. Whether you need a central place to store and share files or a full server environment, we design and implement solutions that scale with your business.
Microsoft Teams, Zoom, and Google Meet room setups — including hardware, cameras, displays, and audio. We configure collaboration tools so your team can meet, share, and work together whether they're in the office or across the country.
Managing who has access to what is critical in any business. We set up and manage Active Directory, Microsoft Entra ID (Azure AD), Intune device management, and user onboarding and offboarding processes so your access controls stay tight.
Keeping track of software licences, subscriptions, and renewals is easy to let slip. We help businesses manage their software inventory, ensure compliance, and avoid paying for licences that are no longer needed.
Business phone systems have moved to the cloud. We help businesses transition from legacy phone lines to modern VoIP solutions — with features like auto-attendants, call routing, mobile integration, and call recording built in.
If your requirement isn't listed here, just get in touch. Over 20 years we've tackled an enormous range of business IT problems — the more unusual, the more likely we've seen it before. We're always happy to have a conversation before you commit to anything.
Managing multiple IT providers is time-consuming and often leads to gaps — situations where each provider assumes the other is handling something. Working with Core Service means a single point of contact for your technology, from your internet connection to your cloud platform to the devices your team uses every day.
Some businesses need an IT partner who's there regularly on an ongoing basis. Others just need someone to call when things go wrong. We're comfortable with both — and everything in between. We'll work with you to understand what kind of support actually makes sense for your business, and we won't push you into a contract that doesn't fit.
We explain what we're doing, why we're doing it, and what it will cost — before we do it. No jargon, no inflated quotes, no upselling technology you don't need. If we think there's a better or simpler solution than what you've asked for, we'll tell you.
We work on-site across Sydney Metro and remotely anywhere in Australia. For most business issues, we can connect remotely and resolve things quickly without a site visit. When a visit is needed, we come to you — no packing up equipment and driving to a shopfront.
Tell us about your IT environment and we'll work out the best way to help.